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Frequently Asked Questions

Straight answers from Molina's Custom Shutters. Still unsure? Call (602) 920-9306.

How do I get a free consultation?+

Call (602) 920-9306 — open daily 8am to 6pm — or email ricardo@molinas-shutters.com. Step one of Molina's own process is a free in-home consultation: you choose the design, wood and finish, and Ricardo Molina measures your windows for a precise fit.

Where are you located?+

3114 W Thomas Rd #503, Phoenix, AZ 85017. Molina's proudly serves Phoenix and surrounding areas across the Valley — see our Service Areas page, and call if yours is not listed.

Where are your shutters made?+

All of Molina's shutters are made locally in Phoenix, Arizona. Local manufacturing means strict quality control, a typical turnaround of 4–6 weeks from consultation to installation, and shutters designed for Arizona's climate.

What did Molina's trade as before?+

The business previously traded as Aztec Shutters — one of the testimonials on our Reviews page, from that period, names Ricardo and his son Christopher at Aztec Shutters. Same owner, same craft, current name: Molina's Custom Shutters.

Do your shutters come with a warranty?+

Yes — all custom wood shutters come with a warranty covering defects in materials and workmanship. The details are provided during your consultation.

Do you offer financing?+

Not at the moment — the company says so plainly on its own FAQ page. Pricing is transparent instead: your quote includes all costs associated with your project, including installation, with no hidden fees.

Why choose custom wood shutters over premade options? (Custom Wood Shutters)+

In the company's own words: custom wood shutters are designed to fit your windows perfectly, providing a seamless, polished look — and they are more durable, versatile and customizable than premade options, so the design matches your home's style instead of approximating it.

What types of wood do you use? (Custom Wood Shutters)+

High-quality wood carefully selected for durability and beauty — the company describes its sourcing as sustainable. If you have a specific preference, it is discussed at your consultation before anything is built.

What makes a plantation shutter different from other shutters? (Plantation Shutters)+

Louver width. Plantation shutters use wide louvers — Molina's portfolio showcases oversized louvers — which open to a clearer view and a more open, modern feel, and tilt through a wide range for precise light control.

Do plantation shutters help with Phoenix heat? (Plantation Shutters)+

Yes — the company states it plainly: its custom wood shutters are designed to help insulate your home, keeping it cooler during Phoenix's hot summers and improving energy efficiency year-round. A closed, well-fitted wood panel plus tilted louvers against direct sun is the mechanism.

Can a single broken louver really be replaced? (Shutter Repair)+

Yes — the company's repair page says so directly: broken louvers can be repaired or, if need be, replaced, restoring the original function and beauty of your plantation shutters for a fraction of the cost of replacement.

My shutters hang at uneven angles. What broke? (Shutter Repair)+

Most likely the tilt rod or its staples. Tilt rods are sometimes broken by bumping or accidentally stressing the rods which hold the shutters at an even angle — the company's own description — and this common damage is repairable.

Will you really install shutters I bought online? (Shutter Installation)+

Yes — the company says so in so many words: professional installation is offered even for shutters purchased elsewhere or online, for homeowners and for interior designers seeking a reliable partner. Call (602) 920-9306 with the sizes and photos of your openings.

How long does installation take? (Shutter Installation)+

Installation times vary with the size of the project, but most installations can be completed within a few hours. Ricardo Molina will provide a clear timeline during your consultation.

Is Molina's really a blinds company? (Blinds)+

It is a custom shutter manufacturer whose public listing category is Blinds & Curtains Store — and whose own customer testimonial recommends Ricardo 'to anyone thinking of doing blinds.' Blinds are the companion service to the shutter workshop, supplied and fitted with the same care.

Blinds or shutters — which should I choose? (Blinds)+

Shutters are built-in woodwork: the best insulation, the most finished look, and a repairable, decades-long product. Blinds cost less per window and suit moisture and secondary rooms better. Most whole-home projects mix both, and the consultation prices each window honestly in the treatment that suits it.

Ready to start? Get your free quote today.

Call (602) 920-9306 or send the 2-step quote form — it takes under a minute.

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